F.A.Q.

We understand that offering your pets the best is your primary concern; after all, they are a part of the family now. That is our number one focus too!

With the abundance of information available online today, getting the right information can be very tricky. As a result of this, we have compiled frequently asked questions with answers that you can trust.You can contact us if you have any more questions asides the below.

FAQs

Frequently Asked Questions.
We understand that offering your pets the best is your primary concern; after all, they are a part of the family now. That is our number one focus too!

With the abundance of information available online today, getting the right information can be very tricky. As a result of this, we have compiled frequently asked questions with answers that you can trust.You can contact us if you have any more questions asides the below.

Bone Faq

4

How do you pick a bone size?

If the bone is small enough to fit in the dog's mouth, it is too small for the dog. Check each label for recommended dog sizes for each bone.

-

5

What do I do if I get pieces or slivers off the bone?

Bones are meant to be gnawed. If the dog is able to break off large chunks or slivers, the bone should be taken away.

-

6

Where are your bones made and where do they come from?

They are both grown and processed in the USA.

-

Peak Chaser Chew FAQ

9

How long do Peak Chasers last?

It all depends on the breed and how aggressive of a chewer the pet is. We recommend buying a size that is larger than the dogs bottom jaw or the length of their jaw.

-

Pet Food FAQ

23

What does grain free mean?

Grain free means there are no grains in any of the formulas. Some dogs are allergic to grains so our Grain Free formulas are meant to be an alternative to them. We still emphasize high protein and low carbohydrates for optimum nutrition.

-

24

What food is the best fit for my dog?

Every dog is different just as every person is unique in their needs. Activity level sensitivities are just a few of the considerations that one must consider for their diet. Please contact us and we'll do our best to help you find the correct fit. Consult your veterinarian with any questions as well. We're here to help! So please contact us here http://www.northstarpremiumpet.com/contact-us

-

25

Why do you have coconut meal in your Haven formulas?

Coconut has a low glycaemic index and is a rich source of fibre. It's also a great carbohydrates source that contains healthy oils for the skin, coat. Also, a great source of energy.

-

Supplementary FAQ

28

Are True Course Taurine toppers made in the USA?

Of course!

-

29

Is True Course Salmon Oil from sustainable sources?

All True Course Salmon Oil is certified sustainable.

-

30

Is True Course Salmon Oil wild caught?

All True Course Salmon oil is caught off the coast of Alaska. We never use farmed salmon oil (which tend to be lower in Omega 3's, EPA, and DHA).

-